fb665's Privacy Policy
Your personal information is completely safe with us. Here is a full description of how fb665 collects, uses, and keeps your information secure.
Introduction and Overview
fb665 is a trusted online casino and sports betting platform that provides a safe and enjoyable gaming experience for players in Bangladesh. We give the highest priority to our users' privacy and are committed to keeping their personal information secure.
This privacy policy ("Policy") applies to fb665's website (fb665.cam) and all associated digital services. This policy explains what types of information we collect, how that information is used, who it is shared with, and how you can maintain control over your information.
If you have any questions about this privacy policy, please contact us via 24/7 live chat or at [email protected].
Information We Collect
fb665 collects various types of information to provide its services. Below is a detailed description of the information collected:
Personal Identification Information
During account registration and verification, we collect the following information:
- Full name (in both Bengali and English)
- Date of birth (for age verification — only persons aged 21 and above may register)
- Valid email address
- Mobile number
- National ID card or passport number (for KYC verification)
- Permanent address
Financial Information
For transaction processing, we collect:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
When you use our platform, the following is collected automatically:
- IP address
- Device type, operating system, and browser information
- Cookies and session data
- Login time and session duration
- Game play history and activity logs
Purpose of Using Information
fb665 uses collected information only for lawful and specific purposes. We use your information for the following reasons:
Service Provision and Management
- Account creation, verification, and management
- Processing deposits and withdrawals
- Running gaming activities smoothly
- Distributing bonuses and rewards
- Managing the VIP program
Security and Compliance
- Detecting and preventing fraud and irregularities
- Ensuring account security
- Age verification (to confirm 21+)
- Implementing responsible gaming policies
- Preventing financial crimes (in compliance with AML guidelines)
Communication and Customer Service
- Providing customer service and resolving complaints
- Sending important account updates and notifications
- Resolving technical issues
Service Improvement
- Improving the user experience on the platform
- Introducing new games and features
- Providing personalized recommendations
Information Sharing and Disclosure
fb665 may share your information with third parties in limited circumstances. Those circumstances are described in detail below:
Service Provider Partners
We work with trusted partners to provide specific services, such as payment processing (bKash, Nagad, Rocket), game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.), and KYC verification services. These partners may only use information for designated purposes.
Legal Obligations
Upon receiving a valid instruction from a legal authority or a court order, fb665 is required to comply with applicable law. In such cases, necessary information may be shared with the authorities.
Business Transfers
If fb665 participates in any merger, acquisition, or sale of assets, user information may be transferred. In such cases, we will provide advance notice.
Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the fb665 website. Cookies are small text files stored on your device that help improve your browsing experience.
Types of Cookies We Use
- Essential Cookies: Required for the basic functionality of the website — maintaining login sessions, managing security tokens
- Performance Cookies: Used to measure and improve site performance — which pages are viewed most, loading times, etc.
- Functionality Cookies: Used to remember your preferences — language settings, display preferences
- Analytics Cookies: For analyzing platform usage patterns
Cookie Controls
You can manage cookies through your browser settings. Please note, however, that disabling certain cookies may cause some site features to not work properly. Essential cookies remain active at all times as the site cannot function correctly without them.
Data Security Measures
fb665 uses industry-standard security measures to keep your personal information secure. Our security infrastructure consists of the following components:
Technical Safeguards
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption
- Data Encryption: Stored sensitive information remains in an encrypted state
- Firewall Protection: Advanced firewall systems prevent unauthorized access
- Regular Security Audits: Regular testing by third-party security experts
- Two-Factor Authentication (2FA): An additional layer of security for your account
Administrative Safeguards
- Regular staff training on data security
- Access to sensitive information is limited to authorized personnel only
- A rapid response plan in the event of a data breach
Data Retention Period
fb665 retains your information for as long as necessary. The retention period depends on the type and purpose of the information:
- Account Information: For the duration the account is active and for a legally required period after it is closed
- Financial Transaction Records: For a period required to meet financial regulations and audit requirements
- Communication Records: For a reasonable period to resolve customer service matters
- Technical Logs: For a limited period for security and performance analysis
When the retention period ends or the information is no longer needed, we securely delete or anonymize it.
User Rights
As a user of fb665, you have the following rights over your own personal information:
Right of Access
You may request at any time to know what information fb665 holds about you. We will provide this information to you within a reasonable time.
Right to Rectification
If your personal information contains an error or needs to be updated, you may contact us to request a correction. We will correct the information after verification.
Right to Erasure
In certain circumstances you may request that your information be deleted. Please note, however, that some information may need to be retained due to legal obligations or to resolve an ongoing dispute.
Right to Opt Out of Marketing Communications
You may request to opt out of promotional communications at any time. However, transactional and security notifications will continue to be sent.
Data Portability
You may request to receive your personal information in a structured and readable format.
To exercise any of the above rights, please contact us via 24/7 live chat or at [email protected]. We will process your request within a reasonable time.
Protection of Minors' Information
fb665 is an adults-only platform. Only persons aged 21 or above may register and use services on this platform.
We do not intentionally collect personal information from anyone under the age of 21. An age verification process is conducted at the time of registration, and if anyone provides false information, the full responsibility for that lies with the individual concerned.
International Data Transfers
For the operation of fb665, information may in some cases be processed or stored internationally, particularly when working with international game providers and technology partners.
Wherever information is transferred, we ensure that applicable data protection regulations are followed and that your information is handled to the highest security standards. We have data protection agreements in place with all international partners.
Policy Changes and Updates
fb665 may update this privacy policy from time to time. The policy may be revised in response to legal changes, the addition of new services, or changes to our data practices.
For any significant changes, we will:
- Note the updated date on this page of the website
- Notify registered users of the changes by email
- Display a notification on the platform
Your continued use of the platform after changes are published indicates acceptance of the new policy. Therefore, it is recommended that you visit this page regularly.
Responsible Gaming & Data
fb665 places special importance on responsible gaming. We analyze information related to users' gaming behavior in order to identify problematic gaming behavior and provide necessary support.
This information is used solely for your well-being and is not shared with third parties. If you wish to set gaming limits or self-exclude, please visit our Responsible Gaming page.
Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, or any requests regarding your data rights, please contact us:
Privacy Contact
We are ready to help with any matter related to the protection of your information.
We typically respond instantly via 24/7 live chat and as quickly as possible via email.